At Altima Stock Market Academy, we are committed to delivering high-quality courses and learning experiences that empower our students with actionable knowledge. As such, all course purchases and subscriptions are typically non-refundable. We stand by the value of our content and strive to ensure every student has a rewarding learning journey.

However, refunds may be considered under the following exceptional circumstances:

• Access Issues Due to Platform Error:
  If access to a purchased course is not granted due to a technical glitch or issue on our platform, and the payment has been successfully processed, customers may be eligible for a refund. The complaint must be formally submitted to our support team, and if the issue remains unresolved within 7 working days, a refund will be initiated.

• Duplicate Payments:
  If a customer accidentally makes more than one payment for the same course or product, the excess amount will be refunded through the original payment method used during the transaction.

• Event Cancellations:
  In the rare event that a scheduled live session, webinar, or event is canceled by Altima Stock Market Academy, eligible participants will be entitled to a refund for the event fee.